The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

Copyright

All content appearing on www.Elegantgiftsaz.com web site, including but not limited to information, data, text, software, photographs and graphics, is protected under the copyright laws of the United States and the other countries, and is the property of Elegant Gifts L.L.C.

As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2012 Elegant Gifts. All rights reserved.

Trademarks

All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Elegant Gifts. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Elegant Gifts or any third party, except as expressly granted herein.

Privacy Policy

Thanks for visiting our website Elegant Gifts. We respect your privacy and take all necessary steps to protect it. Please read our privacy policy before you submit your personal information. By using our website,you are accepting the privacy policy of Elegant Gifts.

Collection of Information

We collect information from a variety of sources ,including information provided by you, information we collect when you visit our website. For each visitor to our website, our web server automatically recognizes the consumer’s domain name and e-mail address.

Some of the examples of information collected are:

  • Information provided by you: name, date of birth, phone numbers, addresses, zip code, e-mail addresses, credit card numbers, password, etc.
  • Information collected by use of cookies technology when you visit and browse our website.
  • Information collected at the time of various transactions,items purchased,the date and time of transactions.
  • Information collected from third party sources.
  • We do not share the customer information or the gift recipient’s information with third party unless it is required to do so to complete the order. Information is shared with the third party when it is necessary to do so to provide the products or services offered on our website.

We may also disclose the information when you tell us to do so, to identify or contact you, to protect your rights or the rights of Elegant Gifts or as required by law. The information may be shared with other entities to help prevent or to investigate fraud activities on the website.

If you register on our website and provide us the information, you may get e-newsletter, emails, catalogs in mail, etc. for new products, services, promotions, etc. Email addresses that we collect are not sold or rented to any outside source.

Use of Cookies

A cookie is a small piece of data sent by a website that is stored on your hard disk by your computer’s browser.A web beacon is an embedded image on a web site that monitors a web site’s activity. We transfer cookies to your computer’s hard drive through your web browser to enable our systems to recognize your browser and to provide features such as number of visitors to the site, account sign-in,products browsed or purchased,etc. We work with third party companies to use cookie technology and IP addresses to obtain non-personnel information from online visitors and also to provide registered visitors with the best possible personalized online experience. Information collected does not identify you personally.

The type of information collected through cookie and other tracking technologies is shared with third parties for marketing purposes.Third parties may also receive non-personal information from the cookies placed by our website on your computer to assist in analyzing our business.

You may set your browser to reject cookies or alert you when new cookie is placed on your computer. If you deactivate cookies, you may still browse our website; however, you may not be able to purchase or have access to all of our services like add items to your shopping cart, proceed to checkout. Although you can still place the order via phone.

Logging onto Website

All customers who log in and establish an account get user I.D and password. Password is only known to the customers and should not be shared with anyone. You are responsible to maintain the confidentiality of your password and for all activities that occur using your password, whether or not authorized by you. Please notify us immediately if there is any unauthorized use of your account.

Credit Card Security

We take online data security very seriously. We utilize a firewall and industry standard secure socket layer(SSL) encryption technology.

Change in Privacy Policy

The privacy practices described herein may be changed at anytime. Any changes made will be posted to this website. Those changes will go into effect on the date posted in the notice and will apply to all users of our site.

Contact Information

If you have any questions or concerns or would like to change your email or mail prefernces,please contact us at 623-202-8280 or email us at admin@elegantgifts.com

Effective date of this policy: May 22, 2014.

Consumer Agreement

Gift Baskets

Items in the baskets may be slightly different from the item shipped,depending upon the availability. If the item shown in the basket is not available, then it will be replaced by very similar product of equal or higher price. Items shipped are the ones that are listed in the description of the basket. Many times the items are placed outside the basket for photography and/or clear view of certain items and may not be included in the basket.

Our popular items are sold quickly. In these circumstances we reserve the right to substitute the baskets,vases,containers, etc. We will replace these items with very closely resembling item of same or higher value.

Payment Options

We accept payments through credit cards and Paypal. We do not accept checks over the phone. Checks have to be mailed before we ship the product.

Placing an Order

Online: Select the item you would like to order, click on add to cart and proceed to checkout. Fill in all the required information. Please make sure the information is correct and complete for faster and efficient service.

By phone: We will be happy to take your order by phone. Currently we are taking phone orders from Mon-Fri from 9am-5pm.

Questions regarding the order: Contact us via email or phone and we will be happy to answer all your questions.

Cancellation of order

If the order is cancelled within 24 hours of placing the order, the full amount is refunded.If the order has already been shipped,the shipment cost is not refunded.

Warrranty

We do our best to ensure that our baskets contain the high quality products. Under no circumstances shall Elegant Gifts be held liable for any direct, incidental,special or consequential damages that result from the use of products and services, including but not limited to the use of the goods included in our baskets and products.

Shipping & Delivery

Currently we do not ship to Alaska, Hawaii & Internationally. We also do not ship to APO/FPO/PO boxes.

Ground orders are shipped on the same day if order is received before 12 noon. Order is shipped the next business day if order is placed after 12 noon. Ground orders can take 5-7 business days from the shipment date or earlier (excluding Saturday,Sunday & Holidays) to arrive at their destination. Ground orders placed on Saturday or Sunday will ship on Monday or Tuesday. All ground orders are shipped from Monday to Friday and delivered from Monday to Friday.

Custom orders may take longer. Shipping of the order is different from the delivery date. Delivery depends upon the method of shipment chosen.

Orders received with 3 day,2 day or next day shipping options chosen & order placed before noon are shipped the same day. Orders received after 12 noon will be shipped next day.

Saturday delivery is available only by shipping next day air on Friday & request Saturday delivery in the special instructions sectionat the time of checkout…Saturday delivery is the cost of next day air plus an additional $15.50 and again is by special request.

Sales Tax

Elegant Gifts charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.

Return Policy

You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). Elegant Gifts reserves the right to change its payment procedures at any time without prior notice to you.

Store Hours

Customer service is available as defined on the Contact Us page of this Web site.

  • We are available by phone: 623-202-8280
  • Monday to Friday: 9am-5pm
  • Saturday: 10am-2 pm
  • Sunday: closed
  • We are closed on New year’s day, Easter day, 4th of July, Thanksgiving and Christmas day.